Misinformation and disinformation in the digital age and its impact on the information ecosystem

Nomyezo-MqheleAuthor: Nomyezo Mqhele 
Multi-disciplinary human rights lawyer

Traditional media has been replaced with social media as a source of reliable news.[1] South Africa has reached 26 million social media users as of January 2024.[2]   This represents a three-fold increase from 9.8 million users in 2014 and highlights the increasing dependence of people on social media instead of traditional media.[3] This heavy social media dependency creates space for information disorder to filter through. The pervasiveness of information disorder presents a serious threat to the information ecosystem, and to society, as it has the potential to significantly alter beliefs, behaviors and policy. Such information is rarely false, but it is used to distort understanding by including elements of accurate and inaccurate claims, making it complicated to judge fair and accurate information.

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